MiWay Releases Animated Video Entitled ‘4 Reasons You Need Car Insurance’

MiWay has released its fun and educational animated video, ‘4 Reasons You Need Car Insurance’ [Link to: https://www.miway.co.za/blog/your-car/4-reasons-you-need-car-insurance], which is dedicated to explaining the top 4 reasons why everyone needs car insurance in South Africa.

Many people believe that because they adhere to the rules of the road, do not drive under the influence and always keep to an acceptable speed, that they do not need car insurance. After all, if you are such a good driver, why should there ever be any reason for you to be involved in an accident? The truth is that while you may be a good driver, there are plenty of other driving ‘duds’ on the roads who are not. With this in mind, accidents do happen – and all it takes is one small mistake. As a result, without car insurance, you risk your savings and your assets every time you start that engine.

The animated video is directed at both new car owners and at those who have previously been uninsured. It seeks to educate South African drivers about the importance of vehicle insurance and explains, in detail, how paying a monthly premium now can result in massive savings further down the road. The aim of the video is to educate, inform and empower all drivers to take responsibility and to make the right decision when it comes to car insurance.

MiWay is a direct, short-term insurance provider offering a range of value-for-money insurance products. As well as motor, household and homeowners’ insurance, there are also a variety of add-on products available, such as warranty cover and liability cover.

MiWay is an Authorised Financial Services Provider (Licence no: 33970).

: MiWay Insurance Limited (‘MiWay’) is a direct, short-term insurance company, offering customers a range of short-term insurance products including motor, household and homeowners insurance as well as add-on products such as warranty cover and liability cover. MiWay’;s major shareholder is Santam, a blue-chip JSE-listed company.

MiWay Releases Animated Video Entitled ‘4 Reasons You Need Car Insurance’

MiWay releases eBook for first-time car owners

MiWay has released a new eBook which provides insights into the responsibilities and obligations which come with car ownership in South Africa, including how to buy appropriate insurance cover.

Innovative short term insurer MiWay has introduced a free eBook which provides guidance for first time car owners. Focusing on the responsibilities and obligations inherent to owning a vehicle, MiWay’s ‘A Dummy’s Guide to Owning a Car’ offers sections which include general safety, maintenance and the necessity for insurance to protect the property of the owner and others.

“The aim of the eBook is to take any guesswork or uncertainty out of the dream of car ownership for the prospective or first-time buyer. It seeks to educate, inform and empower South African car owners from all walks of life,” says Rory Judd, head of Online Marketing at MiWay.

The excitement of readying to buy your very first car shouldn’t be dampened by the legalities and responsibilities which come together with this life-changing event. By providing valuable information in a clear and concise presentation, ‘A Dummy’s Guide to Owning a Car’ answers your questions, dispels buzzwords and helps you choose the right insurance solutions to meet your needs.

“An informed customer is always able to make better choices. This eBook aims to help those considering buying their first car, or those who are new to car ownership, to get a clear idea of the realities of owning a vehicle – and how to make sure the experience is a positive one,” Judd adds.

The eBook explains what the first-time car owner needs to know about vehicle insurance, including:

• What to look out for in your insurance policy


• How to make a claim


• Information about roadside emergency assistance


• How to keep your car running safely and in good condition


• What type of vehicle essentials are required

Additionally, the eBook provides interesting facts and figures about car ownership in South Africa – as well as an FAQ section which answers common questions that almost all of us have wanted to ask at one time or another.

Download ‘A Dummy’s Guide to Owning a Car’ at www.miway.co.za/blog/useful-info/a-dummy-s-guide-to-owning-a-car

MiWay Insurance Limited (‘MiWay’)is a direct, short-term insurance company, offering customers a range of short-term insurance products including motor, household and homeowners insurance as well as add-on products such as warranty cover and liability cover. MiWay’;s shareholder is Santam, a blue-chip JSE-listed company.

MiWay releases eBook for first-time car owners

MiWay releases eBook for first-time car owners

MiWay has released a new eBook which provides insights into the responsibilities and obligations which come with car ownership in South Africa, including how to buy appropriate insurance cover.

Innovative short term insurer MiWay has introduced a free eBook which provides guidance for first time car owners. Focusing on the responsibilities and obligations inherent to owning a vehicle, MiWay’s ‘A Dummy’s Guide to Owning a Car’ offers sections which include general safety, maintenance and the necessity for insurance to protect the property of the owner and others.

“The aim of the eBook is to take any guesswork or uncertainty out of the dream of car ownership for the prospective or first-time buyer. It seeks to educate, inform and empower South African car owners from all walks of life,” says Rory Judd, head of Online Marketing at MiWay.

The excitement of readying to buy your very first car shouldn’t be dampened by the legalities and responsibilities which come together with this life-changing event. By providing valuable information in a clear and concise presentation, ‘A Dummy’s Guide to Owning a Car’ answers your questions, dispels buzzwords and helps you choose the right insurance solutions to meet your needs.

“An informed customer is always able to make better choices. This eBook aims to help those considering buying their first car, or those who are new to car ownership, to get a clear idea of the realities of owning a vehicle – and how to make sure the experience is a positive one,” Judd adds.

The eBook explains what the first-time car owner needs to know about vehicle insurance, including:

• What to look out for in your insurance policy


• How to make a claim


• Information about roadside emergency assistance


• How to keep your car running safely and in good condition


• What type of vehicle essentials are required

Additionally, the eBook provides interesting facts and figures about car ownership in South Africa – as well as an FAQ section which answers common questions that almost all of us have wanted to ask at one time or another.

Download ‘A Dummy’s Guide to Owning a Car’ at www.miway.co.za/blog/useful-info/a-dummy-s-guide-to-owning-a-car

MiWay Insurance Limited (‘MiWay’)is a direct, short-term insurance company, offering customers a range of short-term insurance products including motor, household and homeowners insurance as well as add-on products such as warranty cover and liability cover. MiWay’;s shareholder is Santam, a blue-chip JSE-listed company.

MiWay releases eBook for first-time car owners

MiWay innovates in speeding up hail claims

Short-term insurer MiWay has launched a series of proactive measures to help clients file claims quickly and easily online and via mobile in the event of hail damage.

This year, MiWay will harness email and SMS to proactively assist clients that have been affected by hail storms in the identified areas. This communication will include a link specific to each client and event. Anyone who has suffered hail damage will be able to skip the call centre queues and simply use the link to click through to the dedicated MiWay hail damage claims system available online and via mobile.

Upon lodging a claim, the client will receive a claim reference number and confirmation that the claim is queued for validation.

“This is just another way that MiWay is using technology to make our clients’ lives easier. In the unfortunate event of having to submit a claim, MiWay makes a potentially confusing and tedious process as hassle-free as possible,” says Otto.

MiWay is committed to making the client’s claims experience as straightforward as it should be.  Once a claim has been lodged, the claims team will be in touch with clients regarding the claims process and the way forward.

MiWay also offers other methods of lodging claims to suit individual preferences:

1. Online self-service portal MiXpress, visit www.miway.co.za


2. Mobile App – available for download from your app store


3. Phone – 0860 64 64 64

Our business goal is to deliver great value-for-money products, and we aim to do this by following the basic principles of great customer service and transparency in all of our dealings.

Not yet a MiWay client? Visit www.miway.co.za for an obligation free quote for car or home insurance.

Also view:

Come Hail or water – Are you covered?

Do not assume that your car insurance policy covers hail damage!

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MiWay is an Authorised Financial Services Provider (Licence no: 33970).

MiWay Insurance Limited (‘MiWay’) is a direct, short-term insurance company, offering customers a range of short-term insurance products including motor, household and homeowners insurance as well as add-on products such as warranty cover and liability cover. MiWay’;s shareholder is Santam, a blue-chip JSE-listed company.

MiWay innovates in speeding up hail claims

Growth, profit and awards for MiWay

The MiWay success story continues with the insurance company receiving top honours in the prestigious Mail & Guardian Top Companies Reputation Index Awards on 26 September 2014. This latest accolade in the short-term insurance category, follows on the back of strong growth and profits posted for the first half of 2014.

MiWay entered the short-term insurance market in 2008 as a greenfields initiative and has grown its client base to over 220,000 with annualised premium income of R1.5bn. Despite this strong growth, the company is achieving loss ratios of below 60% and an impressive net underwriting margin of just over 26% in the first half of this year.  The profit contribution to its parent company, Santam, was close to R50m for the same period.

Founder and CEO of MiWay, René Otto, says he is pleased with what MiWay has achieved in just over 6 years in a very competitive market.  “Our goal is to build a world-class business. Receiving recognition like the M&G TCRI Award serves as encouragement that we are on the right track.  The fact that we are a relatively young company, in a very competitive space, makes this award so much more pleasing. A company’s reputation is after all its most valuable asset.”

Over the last few years, MiWay has scooped numerous accolades including multiple awards in the Deloitte’s Best Company to Work for survey; and best short-term insurer in the Ask Afrika Orange Index Service Awards.

Otto continues to say, “It is easy to grow, but not so easy to grow profitably. If you add to the mix the challenge of building a strong reputation, the task becomes even more challenging. I believe our strong focus on our core company values, plays an important role in bringing these forces together.”

“I am confident that MiWay’s current book, which consists mainly of short-term personal lines business, can continue to grow profitably with a number of new growth initiatives planned for later this year and early 2015,” concludes Otto.

Additional Info: 

MiWay is an Authorised Financial Services Provider (Licence no: 33970)

MiWay Insurance Limited (‘MiWay’)is a direct, short-term insurance company, offering customers a range of short-term insurance products including motor, household and homeowners insurance as well as add-on products such as warranty cover and liability cover. MiWay’;s shareholder is Santam, a blue-chip JSE-listed company.

Growth, profit and awards for MiWay

How safe are your car’s tyres? MiWay offers a checklist for maintenance tips

Keeping safe on the road is not only about being an alert and cautious driver, it is also about making sure that your car is always in tip-top condition. An essential part of that is ensuring that your tyres are in a roadworthy condition – after all, the tyres are the point of contact between your vehicle and the road. Worn tyres reduce the performance of your car and low tread depths decrease the effectiveness of braking, steering, and even accelerating – all of which are important in staying safe on the road. Moreover, in wet weather, tread depth plays a crucial role in dispersing water to maintain a good grip.

Checklist for tyres

Tyres should be inspected on a regular basis. Here are some of the most important things to look out for:

• Check for punctures, penetrations, cuts and bulges.

• Cuts in the tyre could allow moisture to reach the casing plies. This is harmful for both textile and steel casings and will affect safety and tyre life.


• Uneven tyre wear is a sign that wheel alignment needs attention.


• Inner and outer edge wear. If both inner and outer edges are worn, it can suggest that the tyres have been run at a pressure which is too low at normal speeds.


• Irregular bald spot, also known as cupping – is usually caused by worn shock absorbers, a worn suspension, or even loose wheel bearings.


• Missing valve caps should be replaced, since they are there to prevent dirt from clogging the valves, which could cause loss in air pressure.


• Tighten wheel studs/nuts to the correct torque setting when mounting new tyres – also check for loose or missing wheel nuts.


• Check tread depth on all tyres and replace well before they reach the regulatory minimum depth of 1.00 mm.

Tyre pressure

Over or under inflation reduces the contact between the tyre and the road and also shortens the lifespan of your tyres. Make sure tyres are always inflated to the right pressure for your car. If you are not sure, check the Owner’s Manual or the display on the driver’s door side panel.

Don’t forget to also check that your spare wheel is in good shape, too, including a properly inflated tyre and that you have the correct tools to replace it. You never know when you might need it!

Maintaining your car’s tyres

• Make sure the size and speed/loading ratings of your tyres conform to the specifications in the Owner’s Manual.


• Check tyres and rims for any accidental damage after impacting with potholes/curb stones or other obstacles in the road.


• Be sure to have your tyres, brakes, shock absorbers and rims checked when servicing the car.


• Car wheel alignment should be tested at regular intervals to obtain even tread wear and maximise lifespan of tyres.

Safety tip: If a tyre bursts, do not apply the brakes, rather use the gears to slow down the car. A sudden change in direction or braking on a flat tyre can result in loss of control. Rather risk losing one wheel than damaging more of your car!

Spare wheel safety

Your spare wheel is only designed to be a temporary solution and should never be a permanent replacement for regular wheels.

Remember, the 4 tyres on your car are some of the most important components on the vehicle and the only point of contact between you and the road. Always refer to the owner’s manual for all tyre pressure specifications and other related information. If you suspect any damage to the tyres – consult a tyre expert!

For more information on car insurance, visit www.miway.co.za

[By Rory Judd, MiWay head of online marketing]

MiWay is an Authorised Financial Services Provider (Licence no: 33970)

 Road Safety and Tyre Safety

How safe are your car’s tyres? MiWay offers a checklist for maintenance tips