Each year CANSTAR analysis a multitude of transaction accounts on the marketplace, to determine which organisations offer you outstanding value for Australians. This year CANSTAR is pleased to congratulate Bankwest on taking out the Each day Banking Bank of the Year award for 2014.
CANSTAR caught up with Bankwest Basic Manager, Merchandise & Pricing, Jason Chan, for some guidelines on what we should look for in a transaction account.
Q: When it comes to diverse sorts of banking merchandise, a transaction account is one that men and women can not keep away from getting. What ought to Australians look for in a transaction account?
A: Australians ought to make confident they are choosing a transaction account that suits their wants.
At Bankwest, we regularly survey our consumers to identify the prime attributes they want from a transaction account. This is to ensure we can meet their demands and make banking easier for them.
Low or no month-to-month fees is an essential attribute with most transaction accounts in the marketplace requiring a typical deposit to make sure these costs are waived, which can be achieved by making certain your salary is paid into your account. As a result, about 85% of Bankwest’s everyday accounts buyers have their account fee waived every single month.
Bankwest’s Retailer and ATM ne2rks, as well as 24/7 mobile and world wide web banking possibilities, support make certain practical access for clients. Importantly for mobile and internet banking, you want to think about access to functions like pay anyone, pay bills and transfer funds overseas. It’s not just about seeking at your personal account balance and transferring income among your personal accounts.
Bankwest has taken these aspects into account when designing our award-winning suite of transaction items.
Buyers receive terrific advantages as regular across our Hero, Zero, Retirement Benefit, Rewards and Qantas transaction accounts which includes free of charge access to Australia’s biggest bank ATM ne2rk with more than 4,000 Bankwest and CBA locations to decide on from, no monthly charge when they deposit $ 2,000 per month, free over the counter and cheque transactions, and 24/7 access to our phone and web banking.
For these wanting a bonus from their each day spending, they can pick either a Rewards Transaction Account or the newest addition to our suite of items, the Bankwest Qantas Transaction Account Australia’s only each day transaction account that earns Qantas Points.
Q: Your Hero Transaction account really impressed the CANSTAR researchers. Has it proven to be a well-known account with your buyers?
A: Bankwest’s Hero Transaction Account is one more crucial providing in our suite of goods that offers buyers with extra advantages from their daily account. Because its launch in 2007, Hero has been a constant performer for those clients wanting to ensure they earn interest on funds sitting in their account.
The account appeals to clients who want the advantage of earning interest without having obtaining to shuffle funds among savings and transaction products, whilst receiving the important advantages they want from a transaction account. Hero nevertheless provides free of charge and unlimited access to Australia’s largest bank ATM ne2rk and no month-to-month costs if you deposit $ 2,000 per month.
Q: Your Content Banking campaign is about producing banking simpler – can you explain what that indicates?
A: At Bankwest, we’re committed to creating banking easier for our clients it is all portion of Pleased Banking.
No matter whether our buyers are using everyday banking solutions, generating an enquiry, investing their income, applying for a loan or operating a organization, we’re functioning hard to make positive the procedure is as good and straightforward as attainable.
Some of the methods we’re already creating banking less difficult which are highlighted in our campaign consist of our straightforward to use mobile app which has received an average rating of 4.5 stars from our clients.
We also have Australia’s largest bank ATM ne2rk which contains all Bankwest and CBA ATMs, and 7-Eleven ATMs on the east coast.
Recently winning the Business Bank of the Year Award from Intelligent Investor magazine’s Blue Ribbon Awards for the second year running and the Income Minder of the Year Award from Cash magazine – the sixth time we’ve won it in the past 6 years – are testament to our concentrate on generating banking easier for our customers.
Readers can download the Each day Banking Award report right here.
BANKWEST: Committed to making banking less complicated
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