BANKWEST: Committed to generating banking simpler

Every year CANSTAR study a multitude of transaction accounts on the marketplace, to figure out which organisations offer outstanding value for Australians. This year CANSTAR is pleased to congratulate Bankwest on taking out the Everyday Banking Bank of the Year award for 2014.

CANSTAR caught up with Bankwest General Manager, Goods & Pricing, Jason Chan, for some guidelines on what we ought to appear for in a transaction account.

Q: When it comes to various varieties of banking products, a transaction account is one that individuals cannot stay away from getting. What should Australians look for in a transaction account? 

A: Australians should make positive they are picking a transaction account that suits their needs.

At Bankwest, we regularly survey our buyers to identify the top attributes they want from a transaction account. This is to ensure we can meet their demands and make banking easier for them.

Low or no monthly fees is an critical attribute with most transaction accounts in the industry requiring a standard deposit to make certain these charges are waived, which can be accomplished by creating certain your salary is paid into your account. As a result, about 85% of Bankwest’s every day accounts clients have their account charge waived each and every month.

Bankwest’s Retailer and ATM ne2rks, as well as 24/7 mobile and net banking alternatives, aid make certain handy access for buyers. Importantly for mobile and web banking, you need to consider access to functions like spend anybody, spend bills and transfer funds overseas. It’s not just about seeking at your personal account balance and transferring money among your own accounts.

Bankwest has taken these aspects into account when designing our award-winning suite of transaction items.

Customers acquire terrific benefits as regular across our Hero, Zero, Retirement Benefit, Rewards and Qantas transaction accounts such as cost-free access to Australia’s largest bank ATM ne2rk with over 4,000 Bankwest and CBA areas to pick from, no monthly charge when they deposit $ 2,000 per month, totally free more than the counter and cheque transactions, and 24/7 access to our phone and web banking.

For these wanting a bonus from their every day spending, they can decide on either a Rewards Transaction Account or the most current addition to our suite of merchandise, the Bankwest Qantas Transaction Account Australia’s only every day transaction account that earns Qantas Points.

Q: Your Hero Transaction account truly impressed the CANSTAR researchers. Has it verified to be a common account with your buyers?  

A: Bankwest’s Hero Transaction Account is one more key providing in our suite of items that provides consumers with extra rewards from their everyday account. Since its launch in 2007, Hero has been a consistent performer for those clients wanting to make sure they earn interest on funds sitting in their account.

The account appeals to buyers who want the benefit of earning interest with out obtaining to shuffle funds among savings and transaction merchandise, although getting the important advantages they want from a transaction account.  Hero nonetheless provides free and unlimited access to Australia’s biggest bank ATM ne2rk and no month-to-month costs if you deposit $ 2,000 per month.

Q: Your Pleased Banking campaign is about making banking simpler – can you explain what that implies?

A: At Bankwest, we’re committed to creating banking less difficult for our consumers it is all part of Happy Banking.

Regardless of whether our buyers are using every day banking solutions, creating an enquiry, investing their money, applying for a loan or operating a organization, we’re working difficult to make confident the approach is as optimistic and easy as achievable.

Some of the ways we’re already generating banking simpler which are highlighted in our campaign consist of our simple to use mobile app which has received an typical rating of 4.5 stars from our customers.

We also have Australia’s biggest bank ATM ne2rk which includes all Bankwest and CBA ATMs, and 7-Eleven ATMs on the east coast.

Recently winning the Company Bank of the Year Award from Intelligent Investor magazine’s Blue Ribbon Awards for the second year running and the Money Minder of the Year Award from Money magazine – the sixth time we’ve won it in the previous 6 years – are testament to our concentrate on making banking easier for our customers.

Readers can download the Every day Banking Award report here.  

BANKWEST: Committed to generating banking simpler