BANKWEST: Committed to producing banking simpler

Each year CANSTAR investigation a multitude of transaction accounts on the marketplace, to figure out which organisations offer you outstanding worth for Australians. This year CANSTAR is pleased to congratulate Bankwest on taking out the Daily Banking Bank of the Year award for 2014.

CANSTAR caught up with Bankwest Basic Manager, Products & Pricing, Jason Chan, for some guidelines on what we must appear for in a transaction account.

Q: When it comes to different sorts of banking items, a transaction account is one particular that individuals cannot avoid obtaining. What need to Australians look for in a transaction account? 

A: Australians ought to make certain they are selecting a transaction account that suits their wants.

At Bankwest, we often survey our buyers to identify the leading attributes they want from a transaction account. This is to make sure we can meet their needs and make banking easier for them.

Low or no month-to-month charges is an essential attribute with most transaction accounts in the market place requiring a standard deposit to make sure these fees are waived, which can be achieved by producing certain your salary is paid into your account. As a result, about 85% of Bankwest’s every day accounts customers have their account charge waived each and every month.

Bankwest’s Shop and ATM ne2rks, as well as 24/7 mobile and net banking possibilities, assist make certain convenient access for consumers. Importantly for mobile and web banking, you need to contemplate access to functions like spend anybody, pay bills and transfer funds overseas. It’s not just about hunting at your own account balance and transferring income between your personal accounts.

Bankwest has taken these aspects into account when designing our award-winning suite of transaction goods.

Customers obtain terrific benefits as common across our Hero, Zero, Retirement Advantage, Rewards and Qantas transaction accounts like totally free access to Australia’s biggest bank ATM ne2rk with over 4,000 Bankwest and CBA areas to select from, no month-to-month charge when they deposit $ 2,000 per month, free of charge more than the counter and cheque transactions, and 24/7 access to our telephone and world wide web banking.

For these wanting a bonus from their daily spending, they can select either a Rewards Transaction Account or the most current addition to our suite of products, the Bankwest Qantas Transaction Account Australia’s only everyday transaction account that earns Qantas Points.

Q: Your Hero Transaction account truly impressed the CANSTAR researchers. Has it verified to be a well-liked account with your consumers?  

A: Bankwest’s Hero Transaction Account is yet another crucial providing in our suite of merchandise that gives buyers with further benefits from their every day account. Given that its launch in 2007, Hero has been a consistent performer for those clients wanting to make certain they earn interest on funds sitting in their account.

The account appeals to buyers who want the benefit of earning interest with no possessing to shuffle funds in between savings and transaction merchandise, even though receiving the crucial benefits they want from a transaction account.  Hero nevertheless provides free of charge and limitless access to Australia’s biggest bank ATM ne2rk and no monthly charges if you deposit $ 2,000 per month.

Q: Your Content Banking campaign is about producing banking less complicated – can you clarify what that indicates?

A: At Bankwest, we’re committed to making banking simpler for our buyers it’s all component of Pleased Banking.

Whether or not our customers are utilizing daily banking services, generating an enquiry, investing their money, applying for a loan or running a business, we’re operating hard to make positive the procedure is as good and effortless as achievable.

Some of the methods we’re already creating banking less complicated which are highlighted in our campaign incorporate our easy to use mobile app which has received an typical rating of 4.5 stars from our buyers.

We also have Australia’s biggest bank ATM ne2rk which involves all Bankwest and CBA ATMs, and 7-Eleven ATMs on the east coast.

Recently winning the Organization Bank of the Year Award from Sensible Investor magazine’s Blue Ribbon Awards for the second year running and the Money Minder of the Year Award from Money magazine – the sixth time we’ve won it in the past 6 years – are testament to our focus on creating banking easier for our consumers.

Readers can download the Every day Banking Award report right here.  

BANKWEST: Committed to producing banking simpler